From: Vitaly Kuznetsov <vitty@altlinux.ru>
To: ALT Linux Community general discussions <community@lists.altlinux.org>
Subject: Re: [Comm] выбор Helpdesk
Date: Fri, 17 Sep 2010 07:29:51 +0000
Message-ID: <87y6b0g74g.fsf@vps2.branbackup.org> (raw)
In-Reply-To: <E1OwEhD-0003GW-00.shurikx1-mail-ru@f132.mail.ru> (Alexander's message of "Thu, 16 Sep 2010 17:40:15 +0400")
Alexander <shurikx1@mail.ru> writes:
> Добрый день!
>
> Необходимо подобрать open-source Helpdesk для упорядочивания заявок
> юзеров. Необходима нормальная работа с русским языком и возможность
> просматривать статистику.
>
> Что можете посоветовать, с чем удобнее работать?
>
> OTRS ?
> RT: Request Tracker ?
OTRS по опыту многолетней эксплуатации вполне себе ничего.
--
Vitaly Kuznetsov, ALT Linux
next prev parent reply other threads:[~2010-09-17 7:29 UTC|newest]
Thread overview: 5+ messages / expand[flat|nested] mbox.gz Atom feed top
2010-09-16 13:40 Alexander
2010-09-17 4:19 ` Aeliya Grevnyov
2010-09-17 7:29 ` Vitaly Kuznetsov [this message]
2010-09-17 10:59 ` Владимир Чёрный
2010-09-17 14:07 ` Андрей Черепанов
Reply instructions:
You may reply publicly to this message via plain-text email
using any one of the following methods:
* Save the following mbox file, import it into your mail client,
and reply-to-all from there: mbox
Avoid top-posting and favor interleaved quoting:
https://en.wikipedia.org/wiki/Posting_style#Interleaved_style
* Reply using the --to, --cc, and --in-reply-to
switches of git-send-email(1):
git send-email \
--in-reply-to=87y6b0g74g.fsf@vps2.branbackup.org \
--to=vitty@altlinux.ru \
--cc=community@lists.altlinux.org \
/path/to/YOUR_REPLY
https://kernel.org/pub/software/scm/git/docs/git-send-email.html
* If your mail client supports setting the In-Reply-To header
via mailto: links, try the mailto: link
ALT Linux Community general discussions
This inbox may be cloned and mirrored by anyone:
git clone --mirror http://lore.altlinux.org/community/0 community/git/0.git
# If you have public-inbox 1.1+ installed, you may
# initialize and index your mirror using the following commands:
public-inbox-init -V2 community community/ http://lore.altlinux.org/community \
mandrake-russian@linuxteam.iplabs.ru community@lists.altlinux.org community@lists.altlinux.ru community@lists.altlinux.com
public-inbox-index community
Example config snippet for mirrors.
Newsgroup available over NNTP:
nntp://lore.altlinux.org/org.altlinux.lists.community
AGPL code for this site: git clone https://public-inbox.org/public-inbox.git